simulator:log
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simulator:log [2020/05/10 16:10] – jh | simulator:log [2023/01/29 08:48] (current) – jh | ||
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====== Troubleshooting - tm.log ====== | ====== Troubleshooting - tm.log ====== | ||
- | The most important resource for troubleshooting is the simulator' | + | The most important resource for troubleshooting is the simulator' |
- | On Mac it should be located in '' | + | On Mac it should be located in '' |
- | This file is a [[text_files|text file]] that logs all events during the Aerofly FS 2 Flight Simulator execution. It contains warnings and errors that might be generated when the new aircraft is loaded. | + | This file is a [[text_files|text file]] that logs all events during the Aerofly FS 4 Flight Simulator execution. It contains warnings and errors that might be generated when the new aircraft is loaded. |
===== Simulator Crashes ===== | ===== Simulator Crashes ===== | ||
- | The '' | + | The '' |
- | > When the Aerofly FS 2 Flight Simulator application crashes the IPACS support team | + | > When the Aerofly FS 4 Flight Simulator application crashes the IPACS support team |
> ('' | > ('' | ||
===== Simulator Not Starting ===== | ===== Simulator Not Starting ===== | ||
- | Delete | + | Check if your system meets the minimum system requirements. |
- | Please see the [[simulator: | + | |
Make sure your **graphics card drivers** are up to date. You can find the latest graphics card drivers on the webpages of your graphics card manufacturer. The automatic driver search of Windows may not return the latest drivers. | Make sure your **graphics card drivers** are up to date. You can find the latest graphics card drivers on the webpages of your graphics card manufacturer. The automatic driver search of Windows may not return the latest drivers. | ||
* [[https:// | * [[https:// | ||
* [[https:// | * [[https:// | ||
+ | |||
+ | Also make sure the correct graphics card is being used if you have multiple graphics cards or an Intel HD Graphics chip and a dedicated graphics card. Use the appropriate graphics card settings for this. | ||
+ | |||
+ | We recommend to not create specific graphics card profiles for the use of Aerofly FS. Aerofly usually runs well with default settings and manually changing them could cause issues that we cannot replicate on our side. | ||
+ | |||
+ | **To reset the settings** delete the main.mcf file in your user documents directory Aerofly FS 4 folder. Then try starting the simulator again. | ||
+ | Please see the [[simulator: | ||
===== Support ===== | ===== Support ===== | ||
- | You can contact our support team via: [[https:// | + | Please visit our [[https:// |
+ | |||
+ | And if the IPACS forum search doesn' | ||
+ | |||
+ | | ||
+ | | ||
+ | |||
+ | > Please include the tm.log file is possible and your system specifications, |
simulator/log.1589119847.txt.gz · Last modified: 2020/05/10 16:10 by jh