Samsung a30s keeps crashing

Avationking2345 · December 24, 2023 at 4:50 PM

I don't understand why because i'm on medium setting,90% pixel density and full clouds and it always crashes. When i ha afs2022,i never experienced a sim crash and the settings were higher. Pls help

Thanks in advance

Jet-Pack (IPACS) · December 24, 2023 at 7:25 PM Official Post

Please try without clouds and without traffic.

Avationking2345 · December 24, 2023 at 8:40 PM

Will do

Avationking2345 · December 24, 2023 at 10:09 PM

I tried that and it crashed. It always happens when i'm takeoff when i'm doing a flight

Jet-Pack (IPACS) · December 24, 2023 at 11:58 PM Official Post

OK, does it work with a lower pixel density? Please test Vulkan and OpenGL and also try it without the landing and airport lights.

fuatds · December 25, 2023 at 1:59 AM

Quote from Jet-Pack (IPACS)

OK, does it work with a lower pixel density? Please test Vulkan and OpenGL and also try it without the landing and airport lights.

Can you guys fix İstanbul airport?

Avationking2345 · December 26, 2023 at 3:49 PM

Quote from Jet-Pack (IPACS)

OK, does it work with a lower pixel density? Please test Vulkan and OpenGL and also try it without the landing and airport lights.

I tried all of this and it still crashed. I don't understand why. Everytime it crashed, i was using headphones. Do you think that is what is causin it to crash?

Jet-Pack (IPACS) · December 26, 2023 at 4:42 PM Official Post

That could be an important clue. Does it run stable as long as you don't use headphones?

Avationking2345 · December 26, 2023 at 5:32 PM

I don't know but i will try it and report back to you

Thanks in advance

Avationking2345 · December 27, 2023 at 3:11 PM

i tried it without using headphones and it still crashed. It mostly crashes when i use the 777

Kennedy · December 28, 2023 at 1:15 PM

Quote from Avationking2345

I don't understand why because i'm on medium setting,90% pixel density and full clouds and it always crashes. When i ha afs2022,i never experienced a sim crash and the settings were higher. Pls help
Thanks in advance

You have to check if your device supports running Aerofly. Not all devices are capable of running the simulator well as it is much heavier than in previous versions.

Avationking2345 · December 28, 2023 at 5:00 PM

Quote from Beto McFly

You have to check if your device supports running Aerofly. Not all devices are capable of running the simulator well as it is much heavier than in previous versions.

When i installed it it said that it was compatible with my device

admin · December 28, 2023 at 7:19 PM Official Post

@Avationking2345: What graphic quality setting do you use and do you use OpenGL or Vulkan?

Avationking2345 · December 28, 2023 at 7:27 PM

Quote from admin

@Avationking2345: What graphic quality setting do you use and do you use OpenGL or Vulkan?

I use low graphic quality and OpenGL

admin · December 28, 2023 at 7:53 PM Official Post

How much internal RAM do you have? The A30S seems to exist in a 3GB and 4GB configuration.

If you have 3GB of RAM, it might not be enough for some aircraft at certain places. Please try to disable as many other apps as possible and please also restart your device.

Does your phone crash if you are flying over rather empty space, e.g. open ocean?

Avationking2345 · December 28, 2023 at 8:21 PM

My phone has 4GB of ram and it only crashes at the airport when i'm doing a flight from one place to another

admin · December 29, 2023 at 10:26 AM Official Post

Ok, this is indeed strange. Can you give us detailed steps so we can try to reproduce the issue? E.g. aircraft, airport and other settings?

Avationking2345 · December 29, 2023 at 11:36 AM

It has crashed in the b787, dash 8, b777 and a320 at brisbane, Amsterdam, accra, Kelowna and Dunedin.i was free up memory and restart my device before i enter the game and turn on "no disturb mode". I have 0 traffic,0 clouds and 90%pixel density

admin · December 29, 2023 at 12:42 PM Official Post

Ok, thank you for all the information. We are at the end with any recommendations really, so it's probably best to get a refund. Please get in contact with our support and we will refund you your purchase.

Avationking2345 · December 29, 2023 at 1:18 PM

Quote from admin

Ok, thank you for all the information. We are at the end with any recommendations really, so it's probably best to get a refund. Please get in contact with our support and we will refund you your purchase.

Thank you. This is not the end. Will wait until i get a better phone as do love this game