Is reporting on the TestFlight app preferred? Other users cannot see such reports. Are they actually monitored, there is no feedback?
TestFlight reporting
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I read that the developers receive the TestFlight reports through Apple. I think they will get it sooner through the forum. It is true that the testing is public in this way.
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Reporting back via TestFlight is good. We usually cannot reply since it's anonymous, but we will read it.