Crashes on Apple Mac Studio

FlyBuddy · January 27, 2024 at 10:05 AM

Hi everybody,

first I am very thankful vor this great Flight Simulator. It has given me hours of joy.

But I have two big problems:

1. The app crashes regularly some time after starting the flight. About 10 to 30 minutes after takeoff. I´ve attached the Crash Reports of two different flights to this post.

2. With every Update on steam, i get an update error saying "hard disk writing error". To get it working again, I have to uninstall the sim and completely reinstall it. Takes very long, talking of 217GBs of downloads.

As mentioned before I am using the steam version. My Gear is a Mac Studio from 2022 with M1 Max Chip, 32 GB of RAM and I use the Thrustmaster Airbus Captain Pack controls.

While using the sim, the performance is absolutely stunning on ultra settings.

Thank You for Your help

Markus

admin · January 27, 2024 at 12:32 PM Official Post

Markus, could you please try to lower the graphics quality setting and let us know how it then performs?

Also Aerofly FS 4 creates a file called tm.log which is located here if purchased from Mac App Store:

/Users/USERNAME/Library/Containers/com.aerofly.aerofly-fs-4/Data/Library/Application Support/Aerofly FS 4/tm.log

Or here if it's the Steam version:

/Users/USERNAME/Library/Application Support/Aerofly FS 4/tm.log

Please post it here or send it to us vial email at mail(at)ipacs.de.

FrankLFRS · January 27, 2024 at 12:56 PM

Try streaming off. I encountered cashes with it on (low internet connection)

FlyBuddy · January 27, 2024 at 2:36 PM

Thank you for your replies. Attached please find the tm.log file. A little tricky, since the Library folder inside the user folder is hidden by default in Mac OS.

admin I´ll test the lower graphics settings this evening.

FrankLFRS I got a stable 1Gbit/s connection, but will test that anyway.

FlyBuddy · January 27, 2024 at 5:35 PM

Lowered the graphics settings -> still crashes

Streaming is not supported on Mac, "downloads while gaming" is deactivated

My solution for now:
Deactivated the Steam Overlay, now it only crashes, when exiting the program. Quite sure, it´s a Steam problem. Other steam games on Mac tend to hang too. I guess valve has some work to do here...

Thanks for now, i will keep you up to date.

jackthejoy · January 28, 2024 at 3:08 PM

Dear Markus

I have also a Mac Studio, a very efficient computer indeed, and I use a very fast solid state mobil storage (ex : LaCie 5TB... or less TB) to store all video games. No more delay problems.

Cordially,

Jacques

AiRRbus333> · January 28, 2024 at 7:52 PM

Why did you actually choose a Mac Studio? I need a good PC for work soon, and I can decide between a Windows and an Apple PC. Windows actually has more performance for the money, right?

FlyBuddy · January 29, 2024 at 9:33 AM

I need Mac OS for software development with Xcode (Mac OS/iOS apps). Apple Silicon offers great performance and unbeatable low power consumption (11W/idle). So I started using it for gaming too...

Grundmann · January 30, 2024 at 4:43 PM

Ich habe seit einem Update von macbook das Problem, dass nichts mehr geht.

FS 2 lief frueher einwand frei

ist das gleiche auch bei FS 4 ?

FlyBuddy · February 2, 2024 at 9:59 PM

Solved the problem with the crashes!

They were caused by a third-party tool (ccleaner) which i used to cleanup app-caches. Got rid of that, now everything works fine. No more crashes at all.

Will keep you informed about the update issue (after next update).

Thank´s for now. Have a great weekend.

FlyBuddy · February 10, 2024 at 12:38 PM

Hi everyone,

with the latest macOS Sonoma Update (14.3.1) the update issue via steam is resolved and this thread can be marked as resolved and be closed.

Thank you everyone for your help. Appreciate that a lot...

FlyBuddy · February 25, 2024 at 11:05 AM

And here we are again with the update-issue...

Tomfa · February 25, 2024 at 12:21 PM

I have no knowledge of Apple, however have you already performed the following solution:

On Steam, then - Settings - Downloads, then clear the downloads cache, this can sometimes solve many problems.

FlyBuddy · February 25, 2024 at 4:45 PM

And also crashed again after the newest update (with no third-party tools installed). See attached file.

Tomfa Did that already. Thank you anyway...

FlyBuddy · March 12, 2024 at 2:59 PM

Today i made the first update WITHOUT the harddrive writing error. Maybe we´re gettin there...

Tags